James P. Dunn, a member of Capstone’s Board of Advisors, has been appointed CEO of iTOK, a leading provider of technology support to consumers and small business.
Founded in 2004, iTOK has become a leader in the tech adoption and services industry, serving customers in homes and small businesses worldwide. iTOK combines secure remote technology support with proactive maintenance, virus protection, and online backup software to provide support for computers, tablets, smartphones, routers, printers, and any other device that connects to the Internet. The company defines its customer-centric mission as “not just tech support, but people support.”
Jim has more than 30 years of progressive leadership experience in the services, information, and telecommunications industries. He has served as executive management for publicly and privately held companies (GE ITS, SITEL, Stream International, Access Graphics, Oppenheimer Funds, and Kemper), and he has served on various boards (Capstone Strategic, Remote Power, and CLBL).
Jim earned his MBA and BSBA from the University of Denver. His core specialties include emerging growth companies, investment thesis, mergers and acquisitions, and cloud computing. He believes that leading great organizations begins with recruiting exceptional teams and crystallizing market opportunities to generate performance breakthroughs and equity gains.
Capstone is a management consulting firm located outside of Washington DC specializing in corporate growth strategies, primarily Mergers & Acquisitions for the middle market. Founded in 1995 by CEO David Braun, Capstone has facilitated over $1 billion of successful transactions in a wide variety of manufacturing and service industries. Capstone utilizes a proprietary process to provide tailored services to clients in a broad range of domestic and international markets.